We appreciate news from our customers as it highlights each unique style that can be showcased. We sincerely look forward to your feedback. You may share it with us through links or by attaching files.
- Send email to [email protected] Or, you can send your message anonymously through the form below. (You can first upload images or files to platforms like Dropbox or Google Drive.)
- Due to all of our products being handcrafted by us, more time is required to ensure the quality of the product. After your purchase, the product will usually be shipped out within 2-3 weeks. Once your order has been dispatched, we will provide you with an email containing your tracking number and details about the carrier.
- Our studio is located in Fujian, China. Customers in mainland China can generally expect to receive their orders within 2-4 days after the order has been dispatched.
- For international orders, the typical delivery time is 1-2 months from the shipping date. However, for quicker delivery, we suggest that international customers identify a reliable person in Mainland China to receive the order on their behalf and manage the international shipment. Alternatively, considering the use of a third-party shipping service could also be an effective option.
We kindly ask for your patience and understanding. Thank you for your support.
- We take pride in meticulously handcrafting our marble and splatter abstract patterns. Due to this creative process, we can’t precisely control the specific design - a unique attribute that adds to the charm of these patterns that we particularly value.
- Kindly note, if you choose to purchase products featuring the marble or splatter abstract patterns, the design on your received product may not perfectly correspond to the image shown on our website.