we love abstract patterns, we love uncertain beauty, we love unique style, we love hand crafts, and we love art.
The pattern of the product you received may not match the one displayed on the website. Why is that?
Firstly, if you are an artist, or you have learned painting before, especially watercolor or traditional Chinese painting, then you will better understand what I am talking about. Every time you mix a new color, it's different – its value, its hue, its intensity, its temperature. When you transfer any color from the water surface to the leather surface, the result varies. Each time we repeat this transfer process, we get unique results with different patterns and colors. That's the unexpected beauty of it. However, if you don't appreciate this style, you might consider it a disaster. As the saying goes, 'There are a thousand Hamlets in a thousand people's eyes'.
Secondly, even within the same piece of transferred abstract pattern leather, different positions yield different patterns and colors. For instance, positions 1, 2, and 3 each result in distinctive outcomes.
By now, you should have a general understanding of our products.
Each purchase you make brings its own unique surprise. If you buy one item, you receive one surprise; if you buy two, you receive two surprises. It's quite poetic, isn't it? If you're not comfortable with this concept, we kindly ask that you refrain from placing an order with us. Thank you.
Unless the product is damaged during transportation, we generally do not provide return or replacement services under other circumstances.
We take our products seriously. Every handmade product is crafted by the brand founder, ensuring normal usage within the design scope. Due to the uncertainty of handmade products, especially abstract patterns, we cannot provide replacement services like those of factory mass-produced goods. We hope for your understanding. May you have a nice day.