Our refund and returns policy lasts 30 days. If 30 days have passed since your received the goods, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


We only replace items if the product gets improperly damaged during the shipping process.

Need help?

Contact us at support{at}joegoods.com for questions related to refunds and returns.